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  • Essay / akdfn - 798

    As discussed in various publications, emotional labor can be described as emotion regulation that creates publicly observable facial and bodily expressions. As we know, the personality of teachers, especially among primary school students, is closely related to training and education. It is essential for teachers to be emotionally stable because it affects learning behavior, techniques, and other important aspects of education. According to “Global Management Review” by Mittal and Shreshth (2011), they define emotional labor as “a suppression of emotions in the context of one's work”. They also argue that individual and organizational outcomes are closely linked to the emotions experienced in that particular workplace. One of the interesting findings of the study is that good support from supervisors helps reduce burnout, while good peer support increases burnout symptoms. The study also highlights that women are more attached to their work than women (Mittal & Shreshth, 2011). According to their research, researchers found that emotional labor is significantly related to emotional exhaustion. Surface acting, when trying to feel or show emotion that is not actually felt but is necessary to get the job done, can lead to stress. We humans are learning every day. The formal education system has come a long way when it comes to preparing young adults to enter the workforce. Even though we teach our children most “performance skills,” we often hear that people are not satisfied with the job they work hard for (Mastracci, Newman, & Guy, 2010). There may be various reasons for this, but excluding emotional exhaustion would not be a good approach. Careers in law and information...... middle of paper ......that managing one's emotions or voluntarily controlling one's emotions for compensation can be very detrimental to the employee (Grandy, 2000). The article also talks about the relationship between emotional labor and various well-being outcomes. The first result is “burn-out”. This is a result of stress commonly found among employees working in the service industry. This occurs when an employee becomes too emotionally involved with customers but is unable to replenish their exhausted emotions. The article also states that his work “supports the prediction that emotional labor will be linked to burnout” (Grandy, 2000). Another outcome mentioned in the article is “job satisfaction.” The article claims that due to the use of different definitions of emotional labor, empirical research on the relationship between emotional labor and job satisfaction has been contradictory (Grandy, 2000).