The most important and difficult task in business today is meeting the demands of change. This constant change not only challenges us but also tests our skills to create value for our customers and also to be relevant. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay This reflective journal was prepared during my study for the topic Leading and Managing Organizational Change - LB5234. While leading and managing change, managers and supervisors must not only address the technical, process and operational aspects of change, but also understand the human side. All of this made me reflect on my previous professional experiences as well as consider my future career options. The majority of this reflective journal has been applied over my last 6 years in the hospital sector in Middle Eastern countries and now Australia. Examples of where change was made or had to be made, the leadership culture of my previous managers as well as the overall working style of the countries we worked in were applied to my assessment. Over the past few decades, technology has created a huge impact and revolutionized the way business is done beyond our imagination. This has completely changed the face and pace of business today. As Henry Ford said, “If you always do what you've always done, you always get what you've always had.” At present the company has to face competition on a global level, with various changes and obstacles arising over time, the overall structure must be flexible with better connections with other elements of a company and operations based more on innovations rather than old ones. ways that have been put into practice. Today, running a business has shifted more towards knowledge acquisition where learning is quite imperative, with the core element happening to be professional skills and hard work. A number of questions have been answered here from the perspective of change in an organization. What changes can be transmitted later with what is happening in the world? What is the most ideal approach to overseeing the change taking place? Appropriate implementation techniques for dealing with change?Protection strategies when change occurs?Our lecture on “Individual Change” was very enjoyable and informative as it explained how I understand change in myself- even at work. This was clearly visible to me when I was promoted in the hierarchy and given management tasks and responsibilities. This happened in Kuwait; I worked for an upscale Italian restaurant called Nino's. With the group's rapid expansion into various other countries due to its growing popularity and demand, and after an intense 18-month management training program and numerous assessments of my skills and knowledge, I was promoted under -chief. With my promotion came the tasks and responsibilities associated with it and I was more involved in running the entire place with proper and continuous communication between all aspects involved in running a restaurant. The whole transition from being a management trainee to being a deputy boss was quite difficult and on several occasions I missed many deadlines. But with time and proper guidance from my chef andfrom the whole team, I was slowly able to understand the operations much better and slowly started to show improvements and was able to work without any supervision from my head chef. I found much more confidence in my professional life and also a practical control over myself which made me choose the best for myself and for the restaurant operations. I have become more goal-oriented and due to which I can easily place myself in the self-actualization phase in Maslov's hierarchy of phases. All this hard work paid off and towards the end of my contract with Nino's I was offered the position of head chef for an American concept restaurant in Muscat, Sultanate of Oman. This was a big leap in my career as I was given the responsibility of running an entire restaurant myself and was able to implement everything I had learned from my head chef in the previous restaurant, but as I wanted it. Being directly responsible for over 20 employees was quite overwhelming, but over time I gained confidence. In the two years I worked there, I was able to create a learning culture where people were trained in different sections, which sparked employee interest and also added more value to their professional skills. And hard work was well paid with appropriate pay raises and few promotions. It gave others a reason to strive for excellence and now I had a much more confident and competent team and also motivated for what they do versus what they used to do. it was when I arrived at the restaurant. Next, let's talk about our session on "Resistance to Change" which was also an eye-opener for me as I could clearly understand the changes that happened in me with the change in the working environment at the restaurant. our workplace. With the recruitment of a new Operations Manager who had really different ways and means of running a restaurant. We discovered many standard operating procedures that had not been followed before his arrival. At first it was difficult for all of us in the team to cope with the new implementations, but after a while we understood the reason why we were doing all this better. Since then, it has become an integral part of our operations. However, good communication would have facilitated the whole process in a much better way. Any friction in the operation hinders the entire customer experience which is why and how we get paid. Better communication can make the entire process easier and also with the help of training and development. I realized that the different leadership methods were also responsible, as the new leader was more dominating the waiters and their superiors. It’s a fine balance between the two departments that improves the overall guest experience. One thing I was clear about now is that resistance is a standard response globally when it comes to change. No management wants this, but change will always be met with some sort of resistance from those directly or indirectly involved in it. Many believe the change poses a threat and would affect their operations. Many people view this as a change from their comfort zone and believe that a change would cause them to lose their job in the future. A better communication platform is an effective method to bring about change and also ensure that everyone is part of it from the start. start of this change because it leads to better productivity and levels of.