Wesco International is one of the largest hay exporters in Washington State. Founded in 1971, it was originally a wool exporter but transitioned into agricultural products with a specialty in hay distribution in 1973. Don Schilling, owner and president of Wesco Int. has been with the company for over two decades and has witnessed the ups and downs of the industry. We chose to do our second project on Wesco because one of the group members, Eli, is an employee of Wesco International. We were able to tour the facility and interview Eli's boss, Jordan, and get an in-depth look at the day-to-day operation of Wesco. Jordan is Wesco's head of human resources, safety and employee development. A man of many hats, Jordan shares responsibility for managing 60 employees with 5 other division managers and Don Schilling. We received a full tour of the offices and facilities associated with the company. He gave us detailed information about the different products they supply and sell, how they distribute them and the customer base they serve. The company conducts most of its product sales and distribution with overseas customers, but purchases locally grown produce from producers around the world. Northwest. Customers range from domestic farmers in the United States to international customers as far away as Japan, China, South Korea and the Middle East. The quality of hay sold by Wesco is in high demand among international customers because it is difficult for them to grow domestically and is the best quality for the animals they raise. It is most often used for animals like racehorses, dairy cows, cattle and utility farm horses. Japan accounts for approximately 85% of Wesco's international sales and uses the products to fuel...... middle of paper ...... employee retention problem currently working there. As for suggestions we would make to Wesco management, there are a few areas that could be improved, including its website, logo, and outsourcing. Right now, the company's website is just a plain white page with hay in the background. This should definitely be changed soon to accommodate an increasingly high-tech market, as this could potentially attract more customers. There is no company logo that should be changed to provide customers with an image attesting to the quality of the Wesco product. And finally, the company could use a larger fumigation barn (used to apply pesticides to hay) to stop contracting out this work to other companies. Aside from these few suggestions, Wesco is a very well organized company and we believe it will continue to thrive in the future..