Verbal Communications and FacilitationIn today's rapidly changing, high-tech global market, no business can exist and survive without communications within its own borders or without interaction with third-party companies outside its doors. In order to accomplish its mission and communicate strategic initiatives and directives to all employees, senior management communicates with middle and first-line managers, who in turn disseminate the information to every employee in the organization. Increased global competition, pressures to remain profitable as a business, and the ability to make rapid changes to a product line or service offered require rapid and timely communication. To succeed as a manager or business, one must possess, among other skills. , excellent communication skills. Whether it's planning, organizing, leading or controlling, just about everything a manager does requires some form of communication. Let's explore some of the communication skills that today's managers need. To keep abreast of the latest changes and developments in their field, managers must read various trade magazines as well as write letters as part of formal business communication. Managers often find themselves in meetings, where they can use their good listening skills during a presentation and observe the body language of those present during a presentation. As a direct result of the explosion of information and the Internet, managers today also communicate largely electronically. Some managers spend up to 40% of their time communicating via email each day. It's no wonder that managers today spend long hours of their working time communicating with their employees. It is therefore important that managers become good communicators. Communicating in itself presents great difficulties, especially in today's fast-paced world. One of the most difficult and common forms of communication used by managers is verbal communication. Managers communicate verbally with employees one-on-one, in group meetings, or on the phone. Since this form of communication is used very frequently and is easily affected by external factors, we have determined that it is essential for a manager to master verbal communication. When a manager communicates verbally with employees, several things can be accomplished and certain advantages are apparent over other methods of communication. Verbal communication occurs when a manager communicates with subordinates to plan or promote an activity, provide them with important information, or praise or reprimand them. One of the benefits of choosing verbal communication is that it promotes the social interaction necessary to maintain a positive work environment in the workplace..