Intercultural Business CommunicationIntercultural communication is important in facilitating the role of international management in achieving goals and performance in international missions of business organizations. Intercultural communication skills make it easier to gain a competitive advantage in the global business arena. Conflict resolution and management is another important aspect of cross-cultural communication skills that create a unified workforce that works jointly towards achieving common business goals with little regard for cultural differences. In many ways, today's world is now a global village. This implies that many people from different parts of the world interact as if they were in the same locality. Similarly, business transactions also take place between people of different nationalities, without caring about their geographical and cultural orientations across the world. Most organizations have also moved up a notch because the world is a global village (Schneider & Barsoux, 2003). Due to globalization, most organizations recruit their workforce from various regions of the world that have different and varied cultural orientations. A cross-cultural workforce and teams enable organizations to reap the benefits of diversity. Cultural differences among employees involve a difference in beliefs which involve customs, ethics and the way people do things may differ from one culture to another (Adkins and Caldwell, 2004). The perception of a good idea or behavior in one culture may be bad in another culture. Intercultural communication skills among a company's employees involve the ability of employees of different cultural orientations to interact and work together amicably...... middle of article...... on page two, the authors explain the impact of culture on the company and its success. In this regard, the authors of the book affirm the importance of cultural training in boosting business success in the international context. Due to globalization, most organizations realize the importance of intercultural communication and its training as a managerial strategy. This study further emphasizes the importance of cross-cultural training as an important factor in fostering organizational productivity. The book is important in this research in the sense that it brings out the understanding of intercultural communication and its factor in improving communication among organizational staff from different cultural backgrounds. The book is also important for future research on cross-cultural communication intelligence and its impact on organizational performance..