blog




  • Essay / Bad Terms of Service: A Review of Terms of Service...

    Do you know what you are offering when you sign up for websites? Most Internet users blindly accept the Terms of Service (TOS) when they create accounts. TOS agreements specify the rules that users must follow to use a web service. Additionally, important information regarding User and Company rights is included in these TOS agreements. Such agreements are inevitable for Internet users; It is precisely for this reason that these agreements are potentially dangerous for the rights of Internet users. The implementation, wording and duration of TOS agreements make them morally unacceptable. There are very few ways to implement TOS agreements. Typically, users must check a box at the bottom of an account creation form, which affirms that they accept the T&Cs. Additionally, "Terms of Use" or a similar phrase is often hyperlinked to the text itself. In another implementation, a short sentence explains that by clicking the button to submit the form, the user accepts the T&Cs. Both implementations are very inefficient due to their passive nature. Nothing requires a user to read the text themselves. Users simply need to check the box and/or submit the form to continue their activities on the Internet. Why waste time reading a legal document when you could be doing something else? This is because most people just want to continue what they were doing instead of reading the terms of service. Passive implementations of TOS agreements do not encourage users to read the text. The language of TOS agreements can also discourage users from reading them. Not surprisingly, TOS agreements, as legal documents, are often loaded with legal jargon. In a study that analyzed 30 different TOS agreements, there were many...... middle of paper ......where reading TOS, legalese, and poor readability are barriers to understanding. Additionally, the length of TOS agreements may also contribute to comprehension problems due to mental fatigue or may discourage users from reading them in their entirety. If users knowingly give up certain rights in exchange for using a service, no moral issues would arise. Finally, it should be up to businesses rather than users to change, because businesses have the resources to change much faster than users. Changes need to be made to TOS agreements: only then will you need to completely understand what you are offering when you sign up for a website. Works Cited Fiesler, Casey and Amy Bruckman. “Copyright Terms in Online Creative Communities.” Proc. of CHI 2014, Metro Toronto Convention Centre, Toronto, ON. Association for Computing Machinery, nd PDF file. April 24. 2014.