Diverse work teams encourage modernization and innovation, which can help an organization expand its customer base and engage in marketing. Diversity training can educate employees so they understand company policies and expectations for conduct. Proper training is also important to establish clear lines of communication and action plans for employees who feel their rights are being violated. A mentoring program pairs new employees from diverse backgrounds with senior managers to learn new skills, which makes new employees feel welcome and motivates them to perform better. Businesses must embrace diversity because diversity has the potential to increase productivity and gain a competitive advantage (About SHRM, n.d.). Diversity in the workplace can reduce lawsuits and increase marketing opportunities, recruiting, creativity, and company image (Esty, Griffin, Hirsch, 1995). Managing diversity is about more than recognizing differences between people. This involves recognizing the usefulness of differences, resisting discrimination and promoting the diversity of individuals. Managers could lose employees and work productivity would decrease due to bias and discrimination, as well as complaints and lawsuits against the organization (Welham, Booth, Robson,