“When dealing with people, remember that you are not dealing with logical creatures, but with emotional creatures. » A leader's ability to manage their own emotions and those of their followers during communication plays a crucial role in defining a leader's success. Emotional intelligence is required in every structure and dimension of human interaction in business, whether it is motivating staff, providing service to customers or leading a brainstorming period to make a decision. Emotional intelligence is the ability to understand the emotional state of oneself as well as others and the ability to investigate these emotional feelings as well as their impact. In a work environment, a person with emotional intelligence can control their feelings and channel them towards their goals. Emotional intelligence can understand the emotional state of others and act in the same way. This improves relationships among colleagues and also maintains harmony in the workplace. An emotional intelligence manager can understand his subordinates well and the team's performance will improve. It is therefore essential for a leader to identify the role of emotional intelligence in effective leadership. This essay aims to examine the critical roles emotional intelligence plays in leadership and leadership communication in the workplace. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an Original Essay Successful use of emotional intelligence can significantly reduce tension and stress in the work environment. This should be possible because of the many practical techniques available to affect change. Providing support and valued feedback to colleagues is a better start to ensuring staff member morale and confidence. This allows employees to interact directly and reinforces a supportive, cohesive environment in which to thrive. Positive relationships go a long way in alleviating work pressures and negative emotions. This type of work environment encourages individuals to freely express their stress and emotions without fear of embarrassment. This environment provides practical help, with colleagues helping to solve problems together or despite sharing the workload with each other and fostering a common trait. When it comes to building better relationships to help manage conflict and stress, employees can be encouraged to first think about their behaviors and then determine where they stay to make an impact in helping or harming pressures of the work environment. Workers can identify whether they are promoting or harming group cohesion to achieve an improved desired outcome. This practice teaches employees the importance of their role they play and further identifies how essential it is to be aware of their emotions and actions in the workplace. Emotional intelligence allows leaders to listen to what their followers are saying without passing judgment. Leaders with emotional intelligence have a great ability to gauge their followers' response to their words or actions. This essential skill allows them to understand whether employees have truly understood the intended message and thus allows them to refine the message accordingly by developing an effective communication strategy that ensures effective communication with all employees. Leadership also means having better skills in.