1. There are several communication barriers that can prevent the collection and use of prison intelligence by law enforcement. Communication is the process by which a sender (i.e., agency, individual) transmits some type of message to a receiver (i.e., another agency, individual) with the goal that the recipient understands each other mutually (Greenberg, 2005 cited in Stojkovic, Kalinich, Klofas, 2008; Stojkovic et al., 2008). Prison organizations can be large, meaning there are different levels through which a message can get through. Intelligence in prisons should be distributed into networks capable of approving and processing information more quickly (Galbraith, 1973, cited in Stojkovic et al., 2008). Obstacles that can interfere with effective communication are listed below. . With preconceptions, the receiver hears what he or she wants to hear based on prior personal opinions, viewpoints, or ideas about the information being transmitted (Stojkovic et al., 2008). Denial of contrary information occurs when the sender's message contains contradictory information in which the recipient has already recognized as valid, in this case the recipient refuses or rejects the sender's message. The message transmitted by the sender may have a different meaning for the recipient. If there is a lack of motivation and interest, communication will be ineffective. A person known to produce non-credible and inaccurate information will not be trusted (Stojkovic et al., 2008). Effective communication skills are essential for prison intelligence to work successfully with law enforcement. This may include sending, receiving, collecting, recording and disseminating information (Stojkovic et al., 2...... middle of document ......tc. Providing feedback to inmates and helping them resolve their problems and concerns they may have is essential to motivation Communication between inmates and correctional officers could be improved without compromising the safety and security of the facility by providing an open environment. with different communication channels (Stojkovic et al, 2008) It is necessary to understand the prisoners and what their needs, capabilities and opinions are in order to have effective communication with them (Stojkovic et al., 2008). feel used, they gain nothing from the agreement either will not provide information or will provide inaccurate information The creation of formal and informal incentives and strategies to motivate prisoners to cooperate with the. agents is not an easy task, but they can be varied (Stojkovic et al.., 2008).