The second weakness is the poor ratings received on www.caring.com, nursing-homes.healthgrove.com and Wellness.com. The main problem that seems to explain the negative ratings is the attitude of the staff. The experience of rude staff occurred more than three times on a single review website. How patients are treated in a healthcare facility will dictate their experience at that facility. These are often the most uncomfortable experiences of patients' lives and if I were to attend a skilled nursing facility or ask a family member to attend, the treatment a patient receives from the staff is my number one priority . The third strength of Avante in Boca Raton is the immense amount of services they provide. Examples of services provided, but not limited to, are wound care, respiratory care, and comprehensive rehabilitation. Wound care is where physicians lead a team of professionals to provide services to adult and geriatric patients with chronic, non-healing wounds. There are several Avante centers that excel in respiratory care, with licensed and certified respiratory therapists providing on-site services 24/7, including ventilator and trachea management and