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  • Essay / Team Decision Making - 969

    The given case calls for a team decision-making structure that is most effective for the following creative project: Eight administrators have one afternoon to generate as many ideas as creative as possible and decide which one. among these is the best. To resolve this question, we first need to determine what type of team is involved. McShane and Von Glinow state that "teams are groups of two or more people who interact and influence each other, are mutually responsible for achieving common goals associated with organizational objectives, and perceive themselves as a social entity within the team." organization” (234). Additionally, we can say that this group can be called a “work group (project) team” because these eight administrators constitute a temporary team “whose mission is to realize an opportunity” (McShane and Von Glinow 235). Now that we know that these people can be called a team, the next step is to examine the constraints on team decision making, as this will allow us to choose the most appropriate decision-making structure. Therefore, I will first give a brief overview of the existing structures and then choose a method which I will explain in depth. Finally, I will provide a brief conclusion and recommendation. Constraints on Team Decision Making There are many problems in team decision making. According to McShane and Von Glinow, the four most common problems in team decision making are: time constraints, evaluation apprehension, pressure to conform, and groupthink (256). Time constraints refer to the fact that a team needs more time to reach a conclusion than an individual. This is because team members must communicate with each other about their ideas, and must also discuss these ideas in the middle of paper...... (Time constraints). Second, NGT reduces conflict within the team. The case already predicted that some administrators in the group often disagreed with each other and could criticize each other's ideas. Because NGT does not allow debate and criticism, conflict will not be a problem. Third, NGT includes the quiet, independent development of individual ideas, which minimizes other decision-making constraints such as evaluation apprehension, pressure to conform, and groupthink. My statement is also supported by Mitchell and Danielson who conducted a study which also indicates that the noun phrase technique is the most effective for creative projects (19). Therefore, I recommend choosing the nominal group technique for all eight administrators to identify new revenue-generating uses of classrooms and associated facilities between teaching semesters over the course of an afternoon..