Management practices are widely followed in today's workplace and for good reason, as evidence suggests that successful companies follow these strict practices. Regulating employees through a program in place to promote success is the purpose of the five management practices. Management practices of planning, organizing, staffing, leading and controlling will be discussed, as well as how they relate to the Comcast Corporation business environment through my personal experience. Comcast Corporation is a company specializing in cable networks and high-speed Internet access for individuals. and commercial customers. “Comcast creates more than 5,500 new jobs as part of multi-year customer experience transformation” (Comcast.com, 2015). I spent a total of three years working for them in a call center atmosphere before moving my family. This job was one of my most memorable and enjoyable, mainly because they followed management practices that allowed everyone to operate effectively. Nominally “The primary function of most call centers, also called “inbound” call centers, is to receive telephone calls initiated by customers. Inbound call centers typically spend 60-80% of their budget on staff members who handle phone calls” (der Horst, et al., 2012, 435). My days were spent between eight and twelve hours a day, tied to a desk and phone system, monitoring all aspects of job performance. Comcast “today announced a new multi-year plan to reinvent the customer experience and create a culture focused on exceeding customer expectations, at every level of the company. The plan focuses on looking at every decision from the customer's perspective and making measurable changes and improvements across the business” ...... middle of paper .... .. their performance and consequently their job security. In summary, the five management functions were used during my time at Comcast Corporation. Each function is crucial to the success of the organization, its employees and their relationships with management. Of course, “the links between the five management functions make them inseparable activities. Successful managers understand the connections and carefully follow every aspect of the management program” (Baack, et al., 8.2). Without the influence of the management practices I have mentioned, Comcast Corporation would not be a successful organization and I would not have had the joy of continuing my career there. It is important to work for a company that believes in the success and well-being of its employees at work while operating under management practices of planning, organizing, staffing, leading and controlling..