To achieve this, nurse managers constantly monitor and evaluate organizational performance, while working to improve employee and patient safety and satisfaction. Skill 6: Building RelationshipsNurse managers are skilled at communicating ideas and listening to others. [1] They are aware of how their personal values ​​affect their personal view of the work environment. Managers know how to encourage open dialogue between employees and coordinate the needs of different care disciplines. By fostering a team atmosphere, nurse managers build trust and respect among their peers. When conflicts arise, these practices lay the foundation necessary to bring individuals to consensus and refocus on the task of healing the sick. Competency 7: DiversityPatients and employees come from many cultural backgrounds. Nurse managers understand these differences and encourage mutual respect among stakeholders. This improves the care environment for patients and staff members and encourages networking with other peers